Effective Date: 01 August 2023
At Shayopram E Media ("we," "our," or "us"), we strive to deliver exceptional performance marketing and digital marketing services to our valued clients. This Refund Policy outlines the terms and conditions under which refunds may be issued for services offered through our website, https://shayopramemedia.com (the "Service"). By engaging with our services, you agree to this Refund Policy.
Services Covered:-
This policy applies to all services we provide, including but not limited to:
Content Creation, Social Media Marketing Management, Social Media Branding, Google Paid Search Ads Management. Google Display Ads Management, YouTube Ads Management, Organic Marketing Management, Market Research, Email Marketing Management, Content Marketing, E-Commerce Advertising Management, Mobile App Marketing, Lead Generation, Copywriting, Media Planning & Buying, Search Engine Optimization (SEO) Services, Sales Page or Landing Page Creation, Funnel Creation, Web Development etc.
Refund Eligibility:-
We offer refunds under the following conditions:-
Service Non-Delivery:- If the agreed-upon service has not been initiated or delivered due to an error or delay on our part.
Duplicate Payment:- If you have been charged more than once for the same service.
Pre-Service Cancellation:- If you request to cancel a service before any work has been initiated, you may be eligible for a partial refund, excluding administrative or processing fees.
Non-Refundable Services:-
Refunds are not available under the following circumstances:-
Completed Services:- Once a service has been fully delivered and accepted by the client.
Client Dissatisfaction After Delivery:- If you are dissatisfied with a service due to reasons unrelated to the agreed scope of work or deliverables.
Customized Services:- Refunds for bespoke or highly customized services may not be possible, as significant resources are allocated to these projects.
Refund Request Process:-
To request a refund, follow these steps:-
Contact Us:- Email us at support@shayopramemedia.com or call us at 8160527070 with the subject line "Refund Request."
Provide Details:- Include your name, contact information, service details, and the reason for your refund request.
Review Period:- We will review your request within 7-10 business days and notify you of the outcome.
Refund Processing:-
If your refund request is approved, the amount will be processed using the original payment method within 7-14 business days. Processing times may vary depending on your bank or payment provider.
Changes to This Refund Policy:-
We reserve the right to update or modify this Refund Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy periodically.
Contact Us:-
For questions or concerns regarding this Refund Policy, please contact us:-
Email: support@shayopramemedia.com
Phone: +91 8160527070
Shayopram E Media is committed to providing high-quality services and maintaining transparency in our policies. Your satisfaction is important to us, and we value your trust.